boutique consultancy | your critical friends

We enable
your growth
Together we will bring problems to the essence and come up with relevant solutions to unlock your (AI) potential

Want to achieve more with less?
Our specialisation

Decrease Costs
E.g. Organizational restructuring of a sales organization to save 100 FTE (20% of total) by making the organization future proof. Enablers included: client re-segmentation, new remote advice job profile, centralizing sales support and a proposition renewal.


Improve Productivity
Optimize Sales Funnel
E.g. KYC review output x5 to meet regulatory deadline. Activities included process shadowing-, mapping and workshops to eliminate non-value adding steps, STP optimization based on outlier detection and improvement of performance management.
E.g. implement golden way of working to realize 10% sales growth, via the application of quartile management. In essence: identification of the top performers’ optimal process and its implementation throughout the organization.
Our four differentiators
1
Goal Oriented
We believe a goal handshake is key. We are convinced any problem can be solved if started with a clearly defined objective.
2
Fact Based
As certified blackbelts we follow the road to successful transformations: facts, figures, AI and change management skills.
3
Structured Executors
We take our proven approach-to-success as a basis and tailor it to what your problem requires and to what your organization needs.
4
Critical Friends
Positivity and honesty are in our DNA. Expect a helping hand and to be challenged, even if it is uncomfortable. That is what critical friends do!
Our proven road to success
Start: Our Quick Scan
We start with our quick scan to structure your problem and to create a clear overview of the as-is situation. Resulting in an overview of:
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Quick Wins
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Identified AI Potential
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Key Improvement Areas

Route A: Improve your processes
In this case we will start from scratch or via simplification with a classic Lean Six Sigma DMAIC approach, focusing on value adding activities.
Or
​​Route B: New Target Operating Model
In this case we will redesign the organizational set-up to optimally deploy resources and to prepare for a restructuring
Impact by mage

35+
Projects
€50 million
Financial impact
8.7
Customer Satisfaction Score
Faces behind mage

boutique consultancy | your critical friends
+31 6 57 31 94 77
+31 6 13 53 59 92
Wibautstraat 137 D
1097 DN, Amsterdam